Issues Upgrading / Installing to Version 4

[Matt Swann]

Thank you guys for the help.

Brain, thank you! I completely installed the previous version of Java and
that did the trick.

Thanks again,

Matt

On Wed, Sep 7, 2022 at 10:44 AM Purcell, Brian K via users <
users at shibboleth.net> wrote:

> In my case, when upgrading from IdP 3 to 4, I had to completely uninstall
> the older version of Java first, then install Java 11, then do the
> upgrade.  That may or may not be the issue in your case, but might be worth
> a try.
>
> --Brian
>
> --Brian Purcell
> IT Systems Architect
> Enterprise Systems Operations
> UT Health San Antonio Information Technology
>
>
> -----Original Message-----
> From: users <users-bounces at shibboleth.net> On Behalf Of Rod Widdowson
> Sent: Wednesday, September 7, 2022 09:36
> To: 'Shib Users' <users at shibboleth.net>
> Subject: RE: Issues Upgrading / Installing to Version 4
>
> *EXTERNAL EMAIL*
>
>
> You’ll need to check the log provided by the MSI installer (given that
> it’s the MSI bit that’s failing
>
> C:\> MsiExec  idp./lv* log.log /I the_msi.msi
>
>         /Rod
>
> --
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