Issues Upgrading / Installing to Version 4

[Purcell, Brian K]

In my case, when upgrading from IdP 3 to 4, I had to completely uninstall the older version of Java first, then install Java 11, then do the upgrade.  That may or may not be the issue in your case, but might be worth a try.

--Brian

--Brian Purcell
IT Systems Architect
Enterprise Systems Operations
UT Health San Antonio Information Technology


-----Original Message-----
From: users <users-bounces at shibboleth.net> On Behalf Of Rod Widdowson
Sent: Wednesday, September 7, 2022 09:36
To: 'Shib Users' <users at shibboleth.net>
Subject: RE: Issues Upgrading / Installing to Version 4

*EXTERNAL EMAIL*


You’ll need to check the log provided by the MSI installer (given that it’s the MSI bit that’s failing

C:\> MsiExec  idp./lv* log.log /I the_msi.msi

        /Rod

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