User not able to log in with Chrome/IE/Edge - Firefox OK

Haninger, Andrew S. haninger.3 at osu.edu
Wed Mar 6 16:51:55 EST 2019


> That's an OSU matter, you'll need to reach out to me (i.e. webauth-admin)
> with sufficient information to isolate the log on the IdP side to see if anything
> is evident, but the best starting point is whatever they're actually accessing
> on the application side beforehand and what its caching headers look like.
Thank you, Scott. I figured it was probably OSU-only but wouldn't hurt to ask the community
at large in case someone else has (or will) see this. I'll send you more info in a separate email.

> It's more common with cloud services hosted partly on CDNs, but as I
> understand it, Chrome is possibly just unusable now in some cases due
> to its prefetching of pages. I guess there are some theorized workarounds
> to that but nobody has really talked about it in a while.
The app in question is on OSU infrastructure, behind our data center load balancer which has caused problems in the past, but again it is working for everyone else.

Andy


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