shib_check_user: error

[Collins, Leon]

Scott,

I apologize if this isn’t the right place to get support (contact the community); I thought this was the right list (community list)?  Again, I apologize and thanks for the help.

-Leon

From: users <users-bounces at shibboleth.net<mailto:users-bounces at shibboleth.net>> on behalf of "Klingenstein, Nate" <nklingenstein at calstate.edu<mailto:nklingenstein at calstate.edu>>
Reply-To: Shib Users <users at shibboleth.net<mailto:users at shibboleth.net>>
Date: Monday, April 23, 2018 at 9:43 PM
To: Shib Users <users at shibboleth.net<mailto:users at shibboleth.net>>
Subject: Re: shib_check_user: error


I had some suggestions typed up before Scott replied, so let me share them anyhow.


I think the most likely is that the configuration you think is in effect isn't actually in effect.  I believe 15 minutes is the default, which is a pretty good indication that the default is being applied for some reason.


Something like poorly configured application overrides or a configuration file in the wrong place would be the most likely causes.


But you should look in shibd.log rather than native.log for more relevant details.


The developers have limited time to answer to public requests, so don't take the terse answer badly.  I understand that consortium members have other, expanded support channels.

________________________________
From: users <users-bounces at shibboleth.net<mailto:users-bounces at shibboleth.net>> on behalf of Collins, Leon <Leon.Collins at itec.suny.edu<mailto:Leon.Collins at itec.suny.edu>>
Sent: Monday, April 23, 2018 6:38:42 PM
To: Shib Users
Subject: Re: shib_check_user: error

Scott,

I¹m new to Shibboleth so I not an expert.  So with that being said, where
you offering help, a solution, a recommendation on how to possibly
troubleshoot this because if you were, sorry I missed that part in your
reply.

On 4/23/18, 9:17 PM, "users on behalf of Cantor, Scott"
<users-bounces at shibboleth.net<mailto:users-bounces at shibboleth.net> on behalf of cantor.2 at osu.edu<mailto:cantor.2 at osu.edu>> wrote:

>> Thanks for the reply.  I have the timeout set pretty high already but
>> somehow/somewhere it seems to be expiring around/sometime after about
>> 15 minutes or so.
>
>Not possible. You're ignoring log information on the shibd side I suspect
>but it is not doing anything other than what it's supposed to be doing.
>If it's not a real timeout then there are other systemic problems with
>the session. There is nothing about this on the mod_shib side of any
>relevance, that log is unimportant.
>
>-- Scott
>
>--
>For Consortium Member technical support, see
>https://wiki.shibboleth.net/confluence/x/coFAAg
>To unsubscribe from this list send an email to
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