CA Service Desk Manager

[Brian Heller]

Does anyone have any experience getting CA Service Desk to work with a
Shibboleth IdP?  They only support IdP-initiated SSO, but no one I’ve
spoken with at CA has any experience working with Shibboleth.



Right now we’re at the point we’re they’re experiencing a generic error
message that not even with debugging enabled in their logs, have they been
able to figure out what the problem is.  I’ve tried various configurations
on the IdP side, but short of them telling me what the problem is, I’m just
shooting in the dark.



Regards,

*Brian Heller*

Sr. Systems Administrator

Stony Brook University

129 Computing Center

Stony Brook, NY 11794-2400

Work: (631) 632-9254

Mobile: (516) 982-3229

Fax: (631) 632-2526

E-mail: Brian.Heller at stonybrook.edu
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