IdP 2.4 installation error

[Rod Widdowson]

Can you take a log from the install.  If it is not obvious what is wrong from that can you mail it to off list.

Msiinstall file name.msi /lvm log.log

Rod

Sent from my iPad

On 5 May 2013, at 11:46, Gilles Badouet <badouetg at uni.coventry.ac.uk> wrote:

> Dear  all,
> 
> Through the quick installer, I have been trying to install the IdP 2.4 without success.Every time I am prompted an error. The message appearing on the windows is :" Error 1721. There is a problem with this windows installer package. A program required for this instal to complete could not be run. Contact your support personnel or package vendor." 
> 
> I also tried to installe by MS DOS command lines  by running the install.bat file, again without success.
> 
> 
> Kindly help please
>   
> 
>  
> 
> Kind regards
> 
>  
> 
>  
> 
> Gilles Rubens Badouet
> 
> Student ID: 3940347
> 
> Faculty of Engineering and Computing
> 
> MSc Network Computing Course
> 
> Mobile: 07424486426
> 
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