interop with Zendesk?

Tom Scavo trscavo at gmail.com
Tue Jun 12 13:22:58 BST 2012


On Tue, Jun 12, 2012 at 12:47 AM, Terry Smith <t.smith at aaf.edu.au> wrote:
>
>       I believe Zendesk now support SAML
> (https://support.zendesk.com/entries/514714-introducing-saml-for-zendesk)
> but we have been using Zendesk from well before when this option was
> available. Didn't upgrade as the solution we have continues to work fine for
> us.

Terry, thank you so much for following up with this information. I
truly appreciate it.

It's a bit worrisome that Zendesk requires a SHA1 fingerprint of the
SP's certificate and that their entityID is "zendesk.com" but I'm
encouraged that we can make this work.

Many thanks!

Tom


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