Implementing Canvas Session Timeout

[Timothy Spear]

Joanne,

I do not use Canvas, so for me I believe there there are a number of
variables in play for that question.
In terms of session timeout. Which one? Is Canvas hitting a session
timeout, redirects to the IdP which recalls the user authentication from
before and automatically redirects them back?

How is the IdP configured? Does it recall a previous authentication?
How is Canvas configured? Does it require a new authentication request or
allow for recalling a previous one?
And in both cases, what does the meta-data say?

Define which session and where you believe you have an issue.

Tim


On Mon, Jul 27, 2026 at 3:46 PM Schwendner, Joanne via users <
users at shibboleth.net> wrote:

> I'm sure this is an old question, so I apologize ahead of time.
>
> Our users want us to implement session timeouts specifically for Canvas.
> Instructure tells us they do not support any session timeouts, and that
> this is totally controlled at the IdP.
>
> Is this what they have told all of their customers?  I am interested in
> what others' experiences with Canvas have been with respect to session
> settings.
>
> Joanne
>
> ---
>
> Joanne Schwendner
> Identity Services
> Office of Information Technology
> Brown University
>
>
>
> --
> For Consortium Member technical support, see
> https://shibboleth.atlassian.net/wiki/x/ZYEpPw
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