Timeout errors happening regularly

[Scott Cantor]

On Jul 6, 2026, at 11:14 AM, Dave Perry via users <users at shibboleth.net> wrote:
> 
> The Timeout error (represented by stale. in the messages.properties file) is happening so often now, our library are saying that students are reporting that the link doesn't work at all. This will be from on and off campus, so a mix of browsers and devices/setups.
> 
> Is there any way of reducing this?

Do the tracing and cookie analysis to determine the actual cause I suppose.

A "link" is itself a red flag, but it would depend what the link has in it.

Others have encountered the fact that in 5.2+ you have to address SameSite via web.xml if you're impacted by that and I documented that in the release notes, but that only applies for the most part to proxied authentication.

-- Scott