Timeout errors happening regularly

Dave Perry d.perry1 at yorksj.ac.uk
Mon Jul 6 15:14:24 UTC 2026


Hi all

The Timeout error (represented by stale. in the messages.properties file) is happening so often now, our library are saying that students are reporting that the link doesn't work at all. This will be from on and off campus, so a mix of browsers and devices/setups.

Is there any way of reducing this?


Thanks
Dave

_________________________________________________

Dave Perry
Application Analyst  |  Innovation & Technology Services

York St John University

Lord Mayor’s Walk, York, YO31 7EX
T: +44(0)1904 876 0000
d.perry1 at yorksj.ac.uk<mailto:d.perry1 at yorksj.ac.uk>  |  www.yorksj.ac.uk<http://www.yorksj.ac.uk>

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