Error 404 when saving IdP Entity ID in NetApp

[Nate Klingenstein]

Matt,

> Is it possible this could be a port issue within the firewall given your experience?

That depends on the firewall, but it's more likely to be a 404 from some other entity.  Have you checked to see whether it's the Servlet container returning the 404?  If so, that would indicate that it's not routing requests to the IdP correctly even if the IdP is apparently instantiating fine.  You might try querying https://localhost/idp/shibboleth from the server itself.

> Before I do that, is there anything else you might know that could cause this issue?

All sorts of things in the web hosting environment could be implicated, and they're more probable root causes than a firewall.

Take care,
Nate

--------
Signet, Inc.
The Art of Access ®

https://www.signet.id

-----Original message-----
From: Matt Swann via users
Sent: Friday, October 7 2022, 5:13 am
To: Shib Users
Cc: Matt Swann
Subject: Re: Error 404 when saving IdP Entity ID in NetApp

Hey Everyone,

Thanks for all the help. I just wanted to provide an update. All of the errors are cleared in the logs and it's only info messages at this point. I unfortunately am still getting a 404 error when trying to navigate to the EntityID within a browser. Also, when I try to add the EntityID within NetApp I get an error saying it can't receive the IdP metadata.

Is it possible this could be a port issue within the firewall given your experience? I'd have to submit a request to that specific team to make sure the correct ports are open. Before I do that, is there anything else you might know that could cause this issue?

Thanks again!

Matt