Logout issue

[Nate Klingenstein]

Aisha,

The error means what it literally says: the IdP doesn't have a corresponding session in storage matching the one for which logout was requested.  You'll find a little more information in the logs, especially at DEBUG level, but not much.  You really just need to figure out yourself why the session isn't there.  It could be load balancing, it could be an erroneous identifier from the SP, it could be all sorts of things.

Single logout can be difficult to get right.  Make sure you have a full understanding of all the issues involved.

https://shibboleth.atlassian.net/wiki/spaces/CONCEPT/pages/928645229/SLOIssues

I hope this helps,
Nate

--------
Signet, Inc.
The Art of Access ®

https://www.signet.id

-----Original message-----
From: Aisha Al Fudhaili
Sent: Tuesday, May 10 2022, 8:58 am
To: users at shibboleth.net
Subject: Logout issue

Hi,

I’m facing issue in logout. I used global logout.  When I logout form the sp. The below error showed up.

Web Login Service - Error

An error occurred: SessionNotFound

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