Ubuntu's 'Online Accounts' & Shib - java lang.illegalargumentexception: range=en-us.utf-8

Jason Rotunno jrotunno at swarthmore.edu
Thu Dec 10 14:37:09 UTC 2020

Hi All,

So we have a user who is trying to use the 'Online Accounts' feature with
Ubuntu is 20.10 (Groovy Gorilla) and Gnome 3.38.1. These are the steps he's
He opens 'Online Accounts'
Selects 'Google'
What looks like a custom built-in browser loads a Google page which asks
for an email address
He enters his email address
He's then redirected to Shib, which returns the error
I'm unable to reproduce this on a Linux Mint machine. I'm redirected to
Shib and provided our login page with no issues so perhaps it's something
w/ the version of Ubuntu/Gnome he's using, or maybe a configuration issue
on his machine but I really don't know.

Anyone have any ideas?



Jason Rotunno
System & Security Administrator
Swarthmore College
500 College Ave
Swarthmore, PA 19081

*VERIFY before you click!!*
  - Attackers make their emails look like they come from someone they don't.
  - Attackers make links look like they go to websites they don't.
  - Attackers disguise malware as receipts, invoices, faxes, etc.

Forward suspicious emails to phishing at swarthmore.edu.
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