Hyperlinks to Shib Protected Apps in Microsoft Word

[James McCartin]

Hello,

Users receive the error below when clicking on links in Microsoft Word to Shibboleth protected applications.  If they copy the URL from Word and go to it directly in their browser, they have no issues.  Any ideas why this occurs?

HTTP ERROR 500
Problem accessing /idp/Authn/RemoteUser. Reason:

    Server Error
Caused by:
javax.servlet.ServletException: Error in RemoteUserAuthServlet processing external authentication request
                at net.shibboleth.idp.authn.impl.RemoteUserAuthServlet.service(RemoteUserAuthServlet.java:303)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
                at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:845)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1689)
                at net.shibboleth.idp.log.SLF4JMDCServletFilter.doFilter(SLF4JMDCServletFilter.java:72)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
                at net.shibboleth.utilities.java.support.net.RequestResponseContextFilter.doFilter(RequestResponseContextFilter.java:61)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
                at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
                at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
                at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
                at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
                at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
                at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
                at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1174)
                at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
                at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
                at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1106)
                at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
                at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
                at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:119)
                at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)
                at org.eclipse.jetty.server.Server.handle(Server.java:524)
                at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:319)
                at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:253)
                at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)
                at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
                at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136)
                at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671)
                at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589)
                at java.lang.Thread.run(Thread.java:748)
Caused by: net.shibboleth.idp.authn.ExternalAuthenticationException: No conversation state found in session for key (e1s1)
                at net.shibboleth.idp.authn.ExternalAuthentication.startExternalAuthentication(ExternalAuthentication.java:142)
                at net.shibboleth.idp.authn.impl.RemoteUserAuthServlet.service(RemoteUserAuthServlet.java:211)
                ... 34 more
Caused by:
net.shibboleth.idp.authn.ExternalAuthenticationException: No conversation state found in session for key (e1s1)
                at net.shibboleth.idp.authn.ExternalAuthentication.startExternalAuthentication(ExternalAuthentication.java:142)
                at net.shibboleth.idp.authn.impl.RemoteUserAuthServlet.service(RemoteUserAuthServlet.java:211)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
                at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:845)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1689)
                at net.shibboleth.idp.log.SLF4JMDCServletFilter.doFilter(SLF4JMDCServletFilter.java:72)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
                at net.shibboleth.utilities.java.support.net.RequestResponseContextFilter.doFilter(RequestResponseContextFilter.java:61)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
                at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
                at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
                at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
                at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
                at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
                at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
                at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
                at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1174)
                at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
                at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
                at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1106)
                at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
                at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
                at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:119)
                at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)
                at org.eclipse.jetty.server.Server.handle(Server.java:524)
                at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:319)
                at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:253)
                at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)
                at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
                at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148)
                at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136)
                at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671)
                at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589)
                at java.lang.Thread.run(Thread.java:748)
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