"Unable to locate metadata" error

[Tony Ennis]

Omission - the actual error being displayed in Postman is "Unknown or Unusable Identity Provider" if that helps.




[Rivera Group]<http://www.riverainc.com>
Tony Ennis
Chief Architect
tennis at riverainc.com<mailto:tennis at riverainc.com> | Rivera Group<http://www.riverainc.com>
O: 812.246.4055

________________________________
From: users <users-bounces at shibboleth.net> on behalf of Tony Ennis <tennis at eagle6.com>
Sent: Tuesday, July 10, 2018 6:36:15 PM
To: users at shibboleth.net
Subject: "Unable to locate metadata" error

External Email! Do not click any links or open any attachments unless you trust the sender and know the content is safe.
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hey gang, when we browse https://my.sp/Shibboleth.so/Login

we get an error that says, "Identity provider lookup failed at (https://my.sp/Shibboleth.so/Login)

EntityID: https://my.idp/idp/shibboleth

blah metadataException: Unable to locate metadata for identity provider (https://my.idp/idp/shibboleth)

If I browse directly to the idp, it returns metadata.  But Login is having an issue with it.  We have a simple shebbolith2.xml config file.
The entityID is again set as the idp (https://my.idp/idp/shibboleth) in the SSO section and SAML2 is supported.

In the MetadataProvider section, the entityID is again set to the idp (https://my.idp/idp/shibboleth) correctly.

I cannot really paste the config as it is inside our secure area. Copy/paste does not work.

We're at a loss and don't know how to proceed. What might the error be?


[Rivera Group]<http://www.riverainc.com>
Tony Ennis
Chief Architect
tennis at riverainc.com<mailto:tennis at riverainc.com> | Rivera Group<http://www.riverainc.com>
O: 812.246.4055

________________________________
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Confidentiality Notice: This message and any attachments are for the sole use of the intended recipient(s), and may contain information considered confidential or privileged by the sending organization or trade secrets of the sending organization. This message does not authorize the intended recipient to disclose this information to any other party. Use, disclosure, or retention of any information in this message by anyone other than the intended user is strictly prohibited, unless otherwise authorized in writing. If you are not the intended recipient, please destroy all copies of this message.
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