"Unable to locate metadata" error

Tony Ennis tennis at eagle6.com
Tue Jul 10 18:36:15 EDT 2018

hey gang, when we browse https://my.sp/Shibboleth.so/Login

we get an error that says, "Identity provider lookup failed at (https://my.sp/Shibboleth.so/Login)

EntityID: https://my.idp/idp/shibboleth

blah metadataException: Unable to locate metadata for identity provider (https://my.idp/idp/shibboleth)

If I browse directly to the idp, it returns metadata.  But Login is having an issue with it.  We have a simple shebbolith2.xml config file.
The entityID is again set as the idp (https://my.idp/idp/shibboleth) in the SSO section and SAML2 is supported.

In the MetadataProvider section, the entityID is again set to the idp (https://my.idp/idp/shibboleth) correctly.

I cannot really paste the config as it is inside our secure area. Copy/paste does not work.

We're at a loss and don't know how to proceed. What might the error be?

[Rivera Group]<http://www.riverainc.com>
Tony Ennis
Chief Architect
tennis at riverainc.com<mailto:tennis at riverainc.com> | Rivera Group<http://www.riverainc.com>
O: 812.246.4055

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