Cannot start Shib SP service or execute shibd.exe -check on windows box

[Ewing, Bill]

Yep we run vmware. I wouldn't be surprised if it was a snapshot that corrupted something since no other "known" changes occurred but looking for options since the issue seems to only affect shib from running and we've rolled back as far as we can.

From: users [mailto:users-bounces at shibboleth.net] On Behalf Of Dave Perry
Sent: Monday, January 30, 2017 8:24 AM
To: Shib Users <users at shibboleth.net>
Subject: RE: Cannot start Shib SP service or execute shibd.exe -check on windows box

This may be conincendental, but are you a VMware house?

I had a manual snapshot process break my VM (the live IdP no less), to the point I had to roll back to a backup from the previous weekend. Our VMware admin was flummoxed as to what had happened, as it's the first time either of us had seen a VM break that way.


Dave

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Dave Perry
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From: users [mailto:users-bounces at shibboleth.net] On Behalf Of Ewing, Bill
Sent: 30 January 2017 14:21
To: Shib Users
Subject: Cannot start Shib SP service or execute shibd.exe -check on windows box

Some unknown change happened on one of our windows boxes 2008 R2 causing shib to not be able to start or apache to load the shib module mod_shib_22.so. I first believed it was the admin who installed patches that caused an issue. But we've rolled back the vm 2 weeks before patches and the problem still exists. If you try to just run shibd.exe -check from both sbin and sbin64 we get an application error 0xc00000be which seems to be pointing at a missing library of some sort. I've tried removing and reinstalling the shibboleth sp we were on 2.5.4, then upgrading it to the latest 2.6x version with the same issues. Is there some other package separate from shib that if missing could cause shib not to run like one of the visual c++ ?


Thanks,
Bill

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