Shibboleth IDP 3.3.0 Uninstall Error -- Could not access network location \Jetty\

Rod Widdowson rdw at steadingsoftware.com
Mon Nov 28 04:43:01 EST 2016


> I apologize if I am not following the correct process in getting this issue resolved.  Please let me know if you are 
> not the correct contact person and I would appreciate if you point me in the right direction. 

The correct way to get support is at the users mail list

https://shibboleth.net/community/lists.html

Most people will refuse to answer mail sent directly to them (as this is in answer to was).

>I am having the same issue as https://issues.shibboleth.net/jira/browse/IDP-766 , trying to uninstall Shibboleth IDP  
> 3.3.0. I installed on “Windows 8.1 Professional”, using  shibboleth-identity-provider-3.3.0-x64.msi. I did not enable 
> embedded Jetty during  installation, yet the uninstall complains about Jetty?!

I've reopened the case and will try to reproduce this, if not today then certainly this week.

> I tried the msiexec removal method -- The command “msiexec /i shibboleth-identity-provider-3.3.0-x64.msi /lv* 
> uninstall.log “ just invoked the Shibboleth IDP  installer and gave the options to either Repair or Remove. The end
> result was the same (still get the error), regardless  of Remove or Repair selection.

If you can attach the uninstall log (redacted if it must be, but there _shouldn't_ be anything confidential) it might help me in the
case where I cannot reproduce.

Thank you

/Rod



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