Freshdesk integration via SAML.

[Peter Schober]

* Simone Taliercio <simonetaliercio at gmail.com> [2016-02-11 10:15]:
> Despite the multiple posts on the topic, may I ask you to address me
> on the relevant part to change ? I've tried several ways but I was
> never able to get the NameID value as email address.

>       <!--<md:NameIDFormat>urn:oasis:names:tc:SAML:1.1:nameid-format:transient</md:NameIDFormat>-->
>       <!--	<md:NameIDFormat>urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress</md:NameIDFormat> -->

<md:NameIDFormat>urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress</md:NameIDFormat>

should have been correct, and sufficient to trigger the right format.
For v3 I don't know by heart how the IDP populates such NameID values
(in v2 everything was done in the attribute-resolver), so you'd have
to look at the documentation that will certainly cover this for IDPv3.
-peter