UK Federation contact issues

[Dave Perry]

Incidentally, trying to make the IdP load with the filebacked version of the metadata bombs out on a memory error. I've confirmed that my jetty/idp_base/start.ini has the line
-Xmx1024m

Any suggestions? My /opt/jetty9 folder doesn't have have a start.ini, but I don't think it did in the first place. Do I need to copy/paste the /opt/jetty9/idp_base/start.ini file into /opt/jetty9?


Dave

_________________________________________________
Dave Perry
eLearning Technologist, Hull College Group

Room L34 - Queens Gardens Library
Wilberforce Drive, Queen's Gardens, Hull, HU1 3DG
Extension 2230 / Direct Dial 01482 381930

* Need a fast reply? Try elearning at hull-college.ac.uk *


-----Original Message-----
From: M A Young [mailto:m.a.young at durham.ac.uk] 
Sent: 12 October 2015 18:38
To: Dave Perry
Cc: users at shibboleth.net
Subject: Re: UK Federation contact issues

On Mon, 12 Oct 2015, Dave Perry wrote:

> I have tried emailing your service@ address, and had a bounceback 
> message (presumably from our email server?) saying it was still trying 
> to deliver it – and no email to say ‘here is your call number’ so 
> assuming it hasn’t got through at the time of writing this.
> 
> Our new IdP’s external address (195.195.244.67) seems to be blocked 
> from connecting to download the metadata, and we need this remedying asap please.
> This is affecting our service now so no one can sign in to anything.
> 
> We have tried the test that Matthew sent me last week (time curl –sv 
> http://metadata.ukfederation.org.uk/ukfederation-metadata.xml ) and 
> that is bombing out after about 6 minutes.

If you are having problems downloading the metadata in your IdP, one thing to check is how much memory you are allowing java to use. Our IdP servers were having problems updating the metadata, and it turned out the metadata had got too large and the previously recommended 512M was no longer enough - I belive 1024M is now the recommended java size in such cases.

	Michael Young

**********************************************************************
This message is sent in confidence for the addressee
only. It may  contain confidential or sensitive
information.  The contents are not to be disclosed
to anyone other than the addressee.  Unauthorised
recipients are requested to preserve this
confidentiality and to advise us of any errors in
transmission.  Any views expressed in this message
are solely the views of the individual and do not
represent the views of the College.  Nothing in this
message should be construed as creating a contract.

Hull College Group owns the email infrastructure, including the contents.

Hull College Group is committed to sustainability, please reflect before printing this email.
**********************************************************************

TEXT