Problems with IEEEexplore login

[Nate Klingenstein]

Helena,

This list is intended for the deployers of the software itself rather than the end users of the software, so we’ll be unable to help you.  It looks like the issue is probably on IEEE’s side, so I would start by contacting them, or going through your university’s help desk.

Thanks,
Nate.

> On Aug 17, 2015, at 8:41 AM, Helena Hingerl <helena.hingerl at posteo.de> wrote:
> 
> Hello,
> 
> as a student of the university of Stuttgart I have an access to
> IEEEexplore Papers via Shibboleth.
> 
> Since today, when I want to login the following message appears:
> 
> Message from the NSAPI plugin:
> Cannot open TEMP file '/tmp/_wl_proxy/_post_10059_266' for POST of 13757
> bytes
> 
> 
> I already tried out
> 
> - to use another browser
> - try out another device
> - to activate cookies-savings
> - to login on another homepage via shibboleth (e.g. springerlink) and it
> worked!
> 
> Only in combination with IEEEexplore I get the mentionend error-message.
> 
> Do you have an idea what else I can do to reactivate my access?
> 
> Best regards
> Helena Hingerl
> 
> -- 
> Helena Hingerl
> 
> Herschelstr. 40 B
> 70565 Stuttgart
> -- 
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