servicenow SAML 2 integration

David Bantz dabantz at
Wed May 7 23:27:20 EDT 2014

CMU has Michael %->

On Wed, 7 May 2014, at 17:23 , Paul B. Henson <henson at> wrote:

>> From: Michael R. Gettes
>> Sent: Wednesday, May 07, 2014 3:32 PM
>> been rather busy so haven't had a chance to respond to all of this... CMU has
>> worked with ServiceNow to get the functionality into ServiceNow (what you
>> describe below).  We included the need for all this in our contract with them.
> Sir, we owe you and your campus a debt of gratitude :). I guess your contract must have been larger than ours, or your management more tenacious, as whenever I try to push our management into demanding decent implementations from the companies they do business with it doesn't usually happen <sigh>.
> I told the consultants that were hired to build our ServiceNow instance to tell them we want the "CMU Package" ;), guess we'll see what happens.
> Thanks much...
> --
> Paul B. Henson  |  (909) 979-6361  |
> Operating Systems and Network Analyst  |  henson at
> California State Polytechnic University  |  Pomona CA 91768
> --
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