servicenow SAML 2 integration

Paul B. Henson henson at
Wed May 7 21:23:57 EDT 2014

> From: Michael R. Gettes
> Sent: Wednesday, May 07, 2014 3:32 PM
> been rather busy so haven't had a chance to respond to all of this... CMU has
> worked with ServiceNow to get the functionality into ServiceNow (what you
> describe below).  We included the need for all this in our contract with them.

Sir, we owe you and your campus a debt of gratitude :). I guess your contract must have been larger than ours, or your management more tenacious, as whenever I try to push our management into demanding decent implementations from the companies they do business with it doesn't usually happen <sigh>.

I told the consultants that were hired to build our ServiceNow instance to tell them we want the "CMU Package" ;), guess we'll see what happens.

Thanks much...

Paul B. Henson  |  (909) 979-6361  |
Operating Systems and Network Analyst  |  henson at
California State Polytechnic University  |  Pomona CA 91768

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