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Scott</div>
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Assuming proxied authentication covers using 365 instead of LDAP to authenticate users, that is what I need to look at.</div>
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I found it mentioned here:</div>
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<a href="https://shibboleth.atlassian.net/wiki/spaces/IDP5/pages/3199500367/ReleaseNotes#5.2.0-(January-29,-2026)">https://shibboleth.atlassian.net/wiki/spaces/IDP5/pages/3199500367/ReleaseNotes#5.2.0-(January-29,-2026)</a></div>
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Is this the correct thing to try next?</div>
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Thanks</div>
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Dave</div>
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_________________________________________________</div>
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<span style="font-family: Arial, sans-serif; font-size: 10pt;"><b>Dave Perry</b></span><span style="font-family: "Times New Roman", serif; font-size: 12pt;"><br>
</span><span style="font-family: Arial, sans-serif; font-size: 9pt;">Application Analyst
<b>| </b>Innovation & Technology Services<br>
<br>
York St John University </span></p>
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<span style="font-family: Arial, sans-serif; font-size: 9pt;">Lord Mayor’s Walk, York, YO31 7EX<br>
T: +44(0)1904 876 0000<br>
</span><a href="mailto:d.perry1@yorksj.ac.uk" id="OWA79eb4401-bbed-e035-b8d6-3ee15d70af5b" class="OWAAutoLink" title="mailto:d.perry1@yorksj.ac.uk" style="margin-top: 0px; margin-bottom: 0px;">d.perry1@yorksj.ac.uk</a><span style="font-family: Arial, sans-serif; font-size: 9pt;">
<b>| </b><a href="http://www.yorksj.ac.uk/" id="OWAd9c9d724-b68b-ab04-6d72-9013a2d3e502" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">www.yorksj.ac.uk</a> </span></p>
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<span style="font-family: Arial, sans-serif; font-size: 12pt;"><b><img style="max-width: 100%; margin-top: 0px; margin-bottom: 0px;" size="12155" data-outlook-trace="F:1|T:1" src="cid:b5f53d72-ece2-4f59-b32f-27449393cbc1"> </b></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> users <users-bounces@shibboleth.net> on behalf of Scott Cantor via users <users@shibboleth.net><br>
<b>Sent:</b> Monday, July 6, 2026 4:45 PM<br>
<b>To:</b> Shib Users <users@shibboleth.net><br>
<b>Cc:</b> Scott Cantor <scott@restingparrotsoftware.com><br>
<b>Subject:</b> Re: Timeout errors happening regularly</font>
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<div class="PlainText">Caution: Please take care when clicking on links or opening attachments in emails that originate from outside of the university. When in doubt, contact the ITS service desk.<br>
<br>
<br>
On Jul 6, 2026, at 11:14 AM, Dave Perry via users <users@shibboleth.net> wrote:<br>
><br>
> The Timeout error (represented by stale. in the messages.properties file) is happening so often now, our library are saying that students are reporting that the link doesn't work at all. This will be from on and off campus, so a mix of browsers and devices/setups.<br>
><br>
> Is there any way of reducing this?<br>
<br>
Do the tracing and cookie analysis to determine the actual cause I suppose.<br>
<br>
A "link" is itself a red flag, but it would depend what the link has in it.<br>
<br>
Others have encountered the fact that in 5.2+ you have to address SameSite via web.xml if you're impacted by that and I documented that in the release notes, but that only applies for the most part to proxied authentication.<br>
<br>
-- Scott<br>
<br>
--<br>
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