<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /></head><body><div>Hi Scott,<br /><br />That's the issue the Jetty/Shibboleth service does start is shows as running with no errors in the syslog, but the service logs aka idp-*.log files do not log anything.<br /><br />Kind regards,<br />Blaine<br /><br /><div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:1px;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 0 2px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:450px;height:169px;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="padding:72px 0 0;vertical-align:top;"><img src="cid:image390905.jpg@11A885B8.73A2AE76" width="174" height="89.19" border="0" alt="" style="width:174px;min-width:174px;max-width:174px;height:89.19px;min-height:89.19px;max-height:89.19px;font-size:0;" /></td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:92px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="height:70px;border-collapse:collapse;font-size:0;"><tr style="font-size:14px;color:#401663;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="padding:0;vertical-align:top;font-family:'Trebuchet MS';">BLAINE HOWARTH<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;">​<span style="font-family:'template-NeJuPMpXEe2o4AAiSCOMRw';">​</span><span style="font-family:'zone-1';">​</span><span style="font-family:'zones-AQ';">​</span></span></td></tr><tr style="font-size:12px;color:#401663;font-style:normal;font-weight:400;white-space:nowrap;"><td align="left" style="padding:0;vertical-align:top;font-family:'Trebuchet MS';">Engineer, Managed Services</td></tr><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:1px 0 0;vertical-align:top;font-family:'Trebuchet MS';">PH.</td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:0 0 0 2px;vertical-align:top;font-family:'Trebuchet MS';">+44 330 808 0598<br /></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="vertical-align:top;font-family:'Trebuchet MS';">M.</td><td align="left" style="vertical-align:top;font-size:0;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:0 0 0 8px;vertical-align:top;font-family:'Trebuchet MS';">+44 330 808 7832 x2334</td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:1px 0 0;vertical-align:top;font-family:'Trebuchet MS';">E.</td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:1px 0 0 8px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="vertical-align:top;font-family:'Trebuchet MS';"><a href="mailto:Blaine.Howarth@proofid.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#401663;">Blaine.Howarth@ProofID.com</a></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#401663;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:13px;"><td align="left" style="padding:13px 0 0;vertical-align:top;font-family:'Trebuchet MS';"><a href="http://www.proofid.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#401663;">ProofID</a><a href="http://www.proofid.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#401663;">.com</a></td></tr></table></td><td align="right" style="vertical-align:bottom;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="right" style="padding:10px 0 3px;vertical-align:bottom;"><a href="https://www.linkedin.com/ProofID" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image459528.png@CEBB4823.96C6B57A" width="17" height="17" border="0" title="LinkedIn" alt="LinkedIn" style="width:17px;min-width:17px;max-width:17px;height:17px;min-height:17px;max-height:17px;font-size:12px;" /></a></td></tr></table></td><td align="center" style="vertical-align:bottom;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:10px 50px 3px 0;vertical-align:bottom;"><a href="https://www.twitter.com/ProofID" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image651717.png@53B62C7A.C3D637F4" width="17" height="17" border="0" title="Twitter" alt="Twitter" style="width:17px;min-width:17px;max-width:17px;height:17px;min-height:17px;max-height:17px;font-size:12px;" /></a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="padding:40px 0 0;vertical-align:top;"><a href="https://proofid.com/services/identity-health-check/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image705295.png@F7B3E820.31030F16" width="425" height="110.5" border="0" title="Schedule your Identity Health Check!" alt="Schedule your Identity Health Check!" style="width:425px;min-width:425px;max-width:425px;height:110.5px;min-height:110.5px;max-height:110.5px;font-size:12px;" /></a></td></tr></table></td></tr></table></td><td style="padding:0;"> </td><td style="padding:0;"> </td><td style="padding:0;"> </td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:11px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="white-space:normal;color:#050000;font-size:14.67px;font-family:'Trebuchet MS';font-weight:400;font-style:normal;text-align:justify;line-height:8px;width:450px;border-collapse:collapse;"><tr style="font-size:7px;"><td style="font-family:Arial,sans-serif;">This email is confidential and may contain privileged material. If you are not the intended recipient then you must not copy it, forward it, use it for any purpose, or disclose it to another person. Instead please return it to the sender immediately. Please then delete your copy from your system. Please also note that the author of this email cannot conclude any contract on behalf of ProofID Ltd by email. Company Registered in England No.6‌711962. VAT Reg No.9‌98267641 Registered Office Address: 8 Exchange Quay, Manchester M5 3EJ UK.<br /></td></tr></table></td></tr></table></td></tr></table></div>-----Original Message-----<br />From: Cantor, Scott <cantor.2@osu.edu> <br />Sent: Thursday, August 1, 2024 4:05 PM<br />To: Shib Users <users@shibboleth.net><br />Cc: Blaine Howarth <Blaine.Howarth@proofid.com><br />Subject: Re: Shibboleth Upgrade from 4.2.1 to 4.3.3 has resulted in the logging to stop working<br /><br />WARNING: This email originated outside of ProofID. DO NOT CLICK on links or open attachments unless you recognise the sender and know the content is safe.<br /><br />Lack of logging of the IdP itself simply means, permission issues aside, that the IdP isn't starting, the actual issues are in the container's log, which in Jetty's case isn't always trivial either.<br /><br />There aren't any likely scenarios in which the IdP would run but not log, other than rights.<br /><br />-- Scott<br /><br /><br /></div></body></html>