<div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace;font-size:small;color:rgb(0,0,0)">We get this message periodically even with no flow changes. When we've contacted the NIH Help Desk, we've found out that one more more SPs on the NIH side are undergoing maintenance, etc.  So we just tell the users to try back later, and it's always "self-resolved"</div><input name="virtru-metadata" type="hidden" value="{"email-policy":{"state":"closed","expirationUnit":"days","disableCopyPaste":false,"disablePrint":false,"disableForwarding":false,"enableNoauth":false,"persistentProtection":false,"expandedWatermarking":false,"expires":false,"isManaged":false,"sms":false},"attachments":{},"compose-id":"1","compose-window":{"secure":false}}"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><b>Bruce Timberlake</b><br><b>Sr Application Systems Administrator</b><span style="font-family:arial,sans-serif;font-size:13px;letter-spacing:0.2px;color:rgb(34,34,34)">, Identity and Access Management Services</span><div style="color:rgb(34,34,34);font-family:arial"><div style="font-family:Arial,Helvetica,sans-serif">ITS - Information Assurance</div><div style="font-family:Arial,Helvetica,sans-serif">University of Michigan</div></div></div></div></div>