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<body lang="EN-US" style="text-align:left; direction:ltr;"><div><div><div>Hello Spencer,</div><div><br></div><div>I'd advise (in future, you may not need to on this occasion) for you and one else in a similar scenario, to please raise a call via the email to the respective federation service desks, so that our team(s) can investigate and advise.</div><div><br></div><div><a href="https://www.ukfederation.org.uk/content/Documents/FedSupport">https://www.ukfederation.org.uk/content/Documents/FedSupport</a>.</div><div><a href="mailto:service@ukfederation.org.uk">service@ukfederation.org.uk</a></div><div><br></div><div><a href="https://www.incommon.org/about/">https://www.incommon.org/about/</a></div><div><a href="mailto:help@incommon.org">help@incommon.org</a></div><div><br></div><div>(I think I've got those last two right, but I'm sure someone from InCommon will let us know if not)</div><div><br></div><div>There's a good chance that whatever the issue is, that it could be the same in both federations.</div><div><br></div><div>Kind regards,</div><div><br></div><div>Jon</div></div><div class="-x-evo-signature-wrapper"><span class="-x-evo-signature" id="a39439b80101772cb60c4a22bf4b43766d41062a"><div style="width: 71ch;"><br></div><div style="width: 71ch;">Jon Agland</div><div style="width: 71ch;">Technical Services Manager - Trust and Identity</div><div style="width: 71ch;">T 02038198207</div><div style="width: 71ch;">M 07443984222</div><div style="width: 71ch;">Lumen House, Library Avenue, Harwell Oxford, Didcot, OX11 0SG</div><div style="width: 71ch;"><br></div><div style="width: 71ch;"><a href="https://www.jisc.ac.uk/trust-and-identity">https://www.jisc.ac.uk/trust-and-identity</a></div><div style="width: 71ch;"><a href="https://www.ukfederation.org.uk">https://www.ukfederation.org.uk</a></div><div style="width: 71ch;"> </div><div style="width: 71ch;">Jisc is a registered charity (number 1149740) and a company limited by</div><div style="width: 71ch;">guarantee which is registered in England under company number.</div><div style="width: 71ch;">05747339, VAT number GB 197 0632 86. Jisc’s registered office is: 4</div><div style="width: 71ch;">Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.</div><div style="width: 71ch;"><br></div><div style="width: 71ch;">Jisc Services Limited is a wholly owned Jisc subsidiary and a company</div><div style="width: 71ch;">limited by guarantee which is registered in England under company</div><div style="width: 71ch;">number 02881024, VAT number GB 197 0632 86. The registered office is: 4</div><div style="width: 71ch;">Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.</div></span></div></div><div>On Tue, 2021-11-30 at 14:59 +0000, Spencer Thomas wrote:</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt">Can someone point me to what determines when an entity in the eduGAIN metadata will be included in other federation aggregates, particularly InCommon and the UK Federation?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We have an issue where an IDP is in eduGAIN, but is not included in either the InCommon or UK aggregates. I had assumed that I would be able to get all eduGAIN participants from at least one of these aggregates,
but that appears to be not true.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would like to be able to advise the entity in question, what they need to do to be able to use our service.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for whatever information you have on this question.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please respond directly to me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Spencer Thomas<br>
</span></b><span style="font-size:11.0pt;color:black">Technical Architect <b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="https://www.ithaka.org/"><span style="color:#0563C1">ITHAKA</span></a> <b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">301 E. Liberty St, Suite 250, Ann Arbor, MI 48104<br>
Email: <a href="mailto:Spencer.Thomas@ithaka.org"><span style="color:#0563C1">Spencer.Thomas@ithaka.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Voicemail: +1-734-887-7004<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="https://www.ithaka.org/"><span style="color:#0563C1">ithaka.org</span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="211" height="51" style="width:2.1979in;height:.5312in" id="Picture_x0020_1" src="cid:ab8d0aedebbbe69cf71a51b58a6706c3fd1db484.camel@jisc.ac.uk" alt="ITHAKA logo" data-inline="" data-name="image001.png"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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