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<p>Check your shibd.log file for errors trying to load the metadata
file. The messages would most likely be happening at shibd
restart time, not the time you access the page.<br>
</p>
<div class="moz-cite-prefix">On 4/5/2019 12:31 PM, Dennis Fazekas
wrote:<br>
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<blockquote type="cite"
cite="mid:5bf369f3a37e46c382cc90e51adee510@SHI.com">
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<div class="WordSection1">
<p class="MsoNormal">Greetings,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have a customer whom we cannot get
working. We are seeing the following error from Shibboleth.
I’m wondering if the problem is related to the customer’s
entityID; since it’s not a valid URI.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the snippet from the customer’s
metadata:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Snippet from
partnermetadata/lly.production.xml<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><md:EntityDescriptor
ID="cADhVl_SqndvQACPbar0ae8GkKK" cacheDuration="PT1440M"
entityID="<b><span
style="background:yellow;mso-highlight:yellow">lly-qa:saml2:idp</span></b>"
xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata"><o:p></o:p></p>
<p class="MsoNormal">
<o:p></o:p></p>
<p class="MsoNormal">…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"></md:EntityDescriptor><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In our shibboleth2.xml the <b>MetadataProviders</b>
has the following entry which is correctly mapped to the
customer’s metadata.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><MetadataProvider type="XML"
file="partnermetadata/lly.production.xml"/><o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<h1 style="margin-left:.5in"><span style="color:black">Unknown
or Unusable Identity Provider<o:p></o:p></span></h1>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt;color:black">The identity
provider supplying your login credentials is not authorized
for use with this service or does not support the necessary
capabilities.<o:p></o:p></span></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt;color:black">To report this
problem, please contact the site administrator at [cut_out].<o:p></o:p></span></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt;color:black">Please include the
following error message in any email:<o:p></o:p></span></p>
<p class="error" style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt;color:black">Identity provider
lookup failed at (<a class="moz-txt-link-freetext" href="https://sp.shi.com/Shibboleth.sso/Login">https://sp.shi.com/Shibboleth.sso/Login</a>)<o:p></o:p></span></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<strong><span style="font-size:13.5pt;color:black">EntityID:</span></strong><span
style="font-size:13.5pt;color:black"> lly-qa:saml2:idp<o:p></o:p></span></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style: initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt;color:black">opensaml::saml2md::MetadataException:
Unable to locate metadata for identity provider
(lly-qa:saml2:idp)<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help would greatly be appreciated.
Thank you!<o:p></o:p></p>
</div>
<br>
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<pre class="moz-signature" cols="72">--
%% Christopher A. Bongaarts %% <a class="moz-txt-link-abbreviated" href="mailto:cab@umn.edu">cab@umn.edu</a> %%
%% OIT - Identity Management %% <a class="moz-txt-link-freetext" href="http://umn.edu/~cab">http://umn.edu/~cab</a> %%
%% University of Minnesota %% +1 (612) 625-1809 %%
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