<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
  </head>
  <body text="#000000" bgcolor="#FFFFFF">
    <p>Check your shibd.log file for errors trying to load the metadata
      file.  The messages would most likely be happening at shibd
      restart time, not the time you access the page.<br>
    </p>
    <div class="moz-cite-prefix">On 4/5/2019 12:31 PM, Dennis Fazekas
      wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:5bf369f3a37e46c382cc90e51adee510@SHI.com">
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
      <meta name="Generator" content="Microsoft Word 15 (filtered
        medium)">
      <style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
h1
        {mso-style-priority:9;
        mso-style-link:"Heading 1 Char";
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:24.0pt;
        font-family:"Times New Roman",serif;
        font-weight:bold;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
span.Heading1Char
        {mso-style-name:"Heading 1 Char";
        mso-style-priority:9;
        mso-style-link:"Heading 1";
        font-family:"Times New Roman",serif;
        font-weight:bold;}
p.error, li.error, div.error
        {mso-style-name:error;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
      <div class="WordSection1">
        <p class="MsoNormal">Greetings,<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">We have a customer whom we cannot get
          working. We are seeing the following error from Shibboleth.
          I’m wondering if the problem is related to the customer’s
          entityID; since it’s not a valid URI.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Here is the snippet from the customer’s
          metadata:<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Snippet from
          partnermetadata/lly.production.xml<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"><md:EntityDescriptor
          ID="cADhVl_SqndvQACPbar0ae8GkKK" cacheDuration="PT1440M"
          entityID="<b><span
              style="background:yellow;mso-highlight:yellow">lly-qa:saml2:idp</span></b>"
          xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata"><o:p></o:p></p>
        <p class="MsoNormal">                                                                                                                                                                                                                             
          <o:p></o:p></p>
        <p class="MsoNormal">…<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"></md:EntityDescriptor><o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">In our shibboleth2.xml the <b>MetadataProviders</b>
          has the following entry which is correctly mapped to the
          customer’s metadata.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"><b><MetadataProvider type="XML"
            file="partnermetadata/lly.production.xml"/><o:p></o:p></b></p>
        <p class="MsoNormal"><b><o:p> </o:p></b></p>
        <h1 style="margin-left:.5in"><span style="color:black">Unknown
            or Unusable Identity Provider<o:p></o:p></span></h1>
        <p style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <span style="font-size:13.5pt;color:black">The identity
            provider supplying your login credentials is not authorized
            for use with this service or does not support the necessary
            capabilities.<o:p></o:p></span></p>
        <p style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <span style="font-size:13.5pt;color:black">To report this
            problem, please contact the site administrator at [cut_out].<o:p></o:p></span></p>
        <p style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <span style="font-size:13.5pt;color:black">Please include the
            following error message in any email:<o:p></o:p></span></p>
        <p class="error" style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <span style="font-size:13.5pt;color:black">Identity provider
            lookup failed at (<a class="moz-txt-link-freetext" href="https://sp.shi.com/Shibboleth.sso/Login">https://sp.shi.com/Shibboleth.sso/Login</a>)<o:p></o:p></span></p>
        <p style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <strong><span style="font-size:13.5pt;color:black">EntityID:</span></strong><span
            style="font-size:13.5pt;color:black"> lly-qa:saml2:idp<o:p></o:p></span></p>
        <p style="margin-left:.5in;font-variant-ligatures:
          normal;font-variant-caps: normal;orphans:
          2;text-align:start;widows: 2;-webkit-text-stroke-width:
          0px;text-decoration-style: initial;text-decoration-color:
          initial;word-spacing:0px">
          <span style="font-size:13.5pt;color:black">opensaml::saml2md::MetadataException:
            Unable to locate metadata for identity provider
            (lly-qa:saml2:idp)<o:p></o:p></span></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Any help would greatly be appreciated.
          Thank you!<o:p></o:p></p>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
    </blockquote>
    <pre class="moz-signature" cols="72">-- 
%%  Christopher A. Bongaarts   %%  <a class="moz-txt-link-abbreviated" href="mailto:cab@umn.edu">cab@umn.edu</a>          %%
%%  OIT - Identity Management  %%  <a class="moz-txt-link-freetext" href="http://umn.edu/~cab">http://umn.edu/~cab</a>  %%
%%  University of Minnesota    %%  +1 (612) 625-1809    %%
</pre>
  </body>
</html>