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<p class="MsoNormal"><span style="color:#1F497D">Thank you again for the help. </span>
<span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Here is the line above that I left out by accident.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:51:02</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Christopher Bongaarts [mailto:cab@umn.edu]
<br>
<b>Sent:</b> Friday, April 05, 2019 2:32 PM<br>
<b>To:</b> Dennis Fazekas <Dennis_Fazekas@SHI.com>; Shib Users <users@shibboleth.net><br>
<b>Cc:</b> Henry Zhou <Henry_Zhou@SHI.com><br>
<b>Subject:</b> Re: Unknown or Unusable Identity Provider issue...<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p>There is likely a typo or other syntax error in the metadata file. There might be a hint as to what/where just above the CRIT error in the log.<o:p></o:p></p>
<div>
<p class="MsoNormal">On 4/5/2019 1:28 PM, Dennis Fazekas wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span style="color:#1F497D">Thank you for getting back to me so quickly. Here is what I found in the log file:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:51:02</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> CRIT
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">OpenSAML.Metadata.XML</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> : maintaining existing configuration, error reloading resource (C:/opt/shibboleth-sp/etc/shibboleth/partnermetadata/lly.xml):
Metadata instance failed manual validation checking.</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:56:46</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:56:49</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:56:58</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">14:58:42</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:14.25pt;background:#1E1E1E"><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">2019-03-11</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#6A9955">15:01:08</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#CE9178">WARN</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">
</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">Shibboleth.SessionInitiator.SAML2</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4"> [</span><span style="font-size:10.5pt;font-family:Consolas;color:#569CD6">22</span><span style="font-size:10.5pt;font-family:Consolas;color:#D4D4D4">]:
unable to locate metadata for provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Christopher Bongaarts [<a href="mailto:cab@umn.edu">mailto:cab@umn.edu</a>]
<br>
<b>Sent:</b> Friday, April 05, 2019 1:46 PM<br>
<b>To:</b> Shib Users <a href="mailto:users@shibboleth.net"><users@shibboleth.net></a>; Dennis Fazekas
<a href="mailto:Dennis_Fazekas@SHI.com"><Dennis_Fazekas@SHI.com></a><br>
<b>Cc:</b> Henry Zhou <a href="mailto:Henry_Zhou@SHI.com"><Henry_Zhou@SHI.com></a><br>
<b>Subject:</b> Re: Unknown or Unusable Identity Provider issue...</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p>Check your shibd.log file for errors trying to load the metadata file. The messages would most likely be happening at shibd restart time, not the time you access the page.<o:p></o:p></p>
<div>
<p class="MsoNormal">On 4/5/2019 12:31 PM, Dennis Fazekas wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Greetings,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We have a customer whom we cannot get working. We are seeing the following error from Shibboleth. I’m wondering if the problem is related to the customer’s entityID; since it’s not a valid URI.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Here is the snippet from the customer’s metadata:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Snippet from partnermetadata/lly.production.xml<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><md:EntityDescriptor ID="cADhVl_SqndvQACPbar0ae8GkKK" cacheDuration="PT1440M" entityID="<b><span style="background:yellow;mso-highlight:yellow">lly-qa:saml2:idp</span></b>" xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata"><o:p></o:p></p>
<p class="MsoNormal">
<o:p></o:p></p>
<p class="MsoNormal">…<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"></md:EntityDescriptor><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">In our shibboleth2.xml the <b>MetadataProviders</b> has the following entry which is correctly mapped to the customer’s metadata.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><MetadataProvider type="XML" file="partnermetadata/lly.production.xml"/></b><o:p></o:p></p>
<p class="MsoNormal"><b> </b><o:p></o:p></p>
<h1 style="margin-left:.5in">Unknown or Unusable Identity Provider<o:p></o:p></h1>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt">The identity provider supplying your login credentials is not authorized for use with this service or does not support the necessary capabilities.</span><o:p></o:p></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt">To report this problem, please contact the site administrator at [cut_out].</span><o:p></o:p></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt">Please include the following error message in any email:</span><o:p></o:p></p>
<p class="error" style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt">Identity provider lookup failed at (<a href="https://sp.shi.com/Shibboleth.sso/Login">https://sp.shi.com/Shibboleth.sso/Login</a>)</span><o:p></o:p></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<strong><span style="font-size:13.5pt">EntityID:</span></strong><span style="font-size:13.5pt"> lly-qa:saml2:idp</span><o:p></o:p></p>
<p style="margin-left:.5in;font-variant-ligatures:
normal;font-variant-caps: normal;orphans:
2;text-align:start;widows: 2;-webkit-text-stroke-width:
0px;text-decoration-style:
initial;text-decoration-color:
initial;word-spacing:0px">
<span style="font-size:13.5pt">opensaml::saml2md::MetadataException: Unable to locate metadata for identity provider (lly-qa:saml2:idp)</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Any help would greatly be appreciated. Thank you!<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman ,serif",serif"><br>
<br>
<br>
</span><o:p></o:p></p>
</blockquote>
<pre>-- <o:p></o:p></pre>
<pre>%% Christopher A. Bongaarts %% <a href="mailto:cab@umn.edu">cab@umn.edu</a> %%<o:p></o:p></pre>
<pre>%% OIT - Identity Management %% <a href="http://umn.edu/~cab">http://umn.edu/~cab</a> %%<o:p></o:p></pre>
<pre>%% University of Minnesota %% +1 (612) 625-1809 %%<o:p></o:p></pre>
</blockquote>
<pre>-- <o:p></o:p></pre>
<pre>%% Christopher A. Bongaarts %% <a href="mailto:cab@umn.edu">cab@umn.edu</a> %%<o:p></o:p></pre>
<pre>%% OIT - Identity Management %% <a href="http://umn.edu/~cab">http://umn.edu/~cab</a> %%<o:p></o:p></pre>
<pre>%% University of Minnesota %% +1 (612) 625-1809 %%<o:p></o:p></pre>
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