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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks Daniel.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We’ll be going in the direction you’re pointing – increase response time carefully and see what can be done on the LDAP side.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">On a related note - It looks like we might be walking away from using the load balancer, so I tried setting connectionStrategy=round_robin, but that didn’t seem
to work – was always hitting the first node in the list.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Changed it to connectionStrategy=random and now I can see authentication happening on both nodes alternately, and failover working as expected.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks again!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Niva<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> users [<a href="mailto:users-bounces@shibboleth.net">mailto:users-bounces@shibboleth.net</a>]
<b>On Behalf Of </b>Daniel Fisher<br>
<b>Sent:</b> Friday, December 22, 2017 11:23 AM<br>
<b>To:</b> Shib Users <<a href="mailto:users@shibboleth.net">users@shibboleth.net</a>><br>
<b>Subject:</b> Re: LDAP connections Retry<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Dec 21, 2017 at 10:45 PM, Niva Agmon <<a href="mailto:nagmon@temple.edu" target="_blank">nagmon@temple.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Dec 20 22:50:37
</span><a href="http://xxxx.temple.edu" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">xxxx.temple.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> #011Caused by: org.ldaptive.LdapException:
javax.naming.NamingException: LDAP response read timed out, timeout used:3000ms.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You can control the response timeout, so increasing it may be a reasonable option for you.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="gmail-m6368879937420470376m-8847513166834076945msolistparagraph"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">b.</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Creating new connections – fails partially - just realized that it works if I use ssl (port 636), but fails if we use starttls –</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The reason it's failing is that startTLS is an extended operation performed on the connection and your LDAP is taking too long to perform operations.<o:p></o:p></p>
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<p class="MsoNormal">There's not much the IDP can do if your LDAP cannot keep up.<o:p></o:p></p>
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<p class="MsoNormal">Increasing the response timeout may get the data back to the client eventually, but the wait time could be unacceptable.<o:p></o:p></p>
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<p class="MsoNormal">I'd recommend that you look at tuning your LDAP before tweaking the IDP configuration.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">--Daniel Fisher<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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