<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Dear Shibboleth Community,<div class=""><br class=""></div><div class="">I'm having an issue with IdPv3 specifically with users who never close their browsers (I am guilty of this). When coming to the IdP where you had previously authenticated from the same service 3+hrs previously, the request times out and hits a 500 error. Once the error has popped refreshing the page causes the username/password challenge to happen all fine. Fresh browser login seems to have no problem.</div><div class=""><br class=""></div><div class="">Running latest IdP v3.1.2 on Tomcat 8.</div><div class="">Service sits behind reverse proxy over ajp</div><div class="">OpenJDK 1.7.0_85 on CentOS 5.11</div><div class="">No errors in the logs.</div><div class=""><br class=""></div><div class="">The server does run memcached with a paired node, both nodes have the IdP setup and running, with the second server set up as a hot swap by the front-end reverse proxy. This feels like the potential cause of issues, should I be looking to change the shibboleth storage engine to something on the disk?</div><div class=""><br class=""></div><div class="">The problem comes that the servers in the pair also run an A:A HA pair of the web services and their configuration can't be changed (turning Memcached off would be bad).</div><div class=""><br class=""></div><div class="">Thanks for any input!</div><div class=""><br class=""></div><div class="">Regards,</div><div class=""><br class=""><div apple-content-edited="true" class="">
<div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">Callum Smith</div><div class="">Instruct & Strubi Web Developer</div><div class="">University of Oxford</div><div class="">e. <a href="mailto:callum@strubi.ox.ac.uk" class="">callum@strubi.ox.ac.uk</a></div><div class="">p. +44 (0)1865 2 87782</div></div>
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