<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hello, I have 1 service provider that is having intermittent login problems. I’ve noticed the problem myself when testing the App the first time I try and login I get an authentication error, then if I clear my cache and login again it
works. When I check the Shib log files I see that the attributes aren’t being released every time.
<o:p></o:p></p>
<p class="MsoNormal">Here is what I see in my log files:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Error Login:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">10:32:23.022 - INFO [Shibboleth-Access:73] - 20150413T173223Z|169.236.250.61|shib.ucmerced.edu:443|/profile/Shibboleth/SSO|<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">10:32:23.126 - INFO [Shibboleth-Audit:745] - 20150413T173223Z|urn:mace:shibboleth:1.0:profiles:AuthnRequest||https://ermsp.ucop.edu|urn:mace:shibboleth:2.0:profiles:saml1:sso|urn:mace:incommon:ucmerced.edu|urn:oasis:names:tc:SAML:1.0:profiles:browser-post|_hexValue|jkamminga|urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport||_hexValue|_hexValue,|<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">10:32:23.531 - INFO [Shibboleth-Access:73] - 20150413T173223Z|132.249.219.62|shib.ucmerced.edu:8443|/profile/SAML1/SOAP/AttributeQuery|<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">10:32:23.810 - INFO [Shibboleth-Access:73] - 20150413T173223Z|10.30.41.144|shib.ucmerced.edu:443|/profile/SAML2/Redirect/SSO|<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Successful Login:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">11:08:34.481 - INFO [Shibboleth-Access:73] - 20150413T180834Z|132.249.219.62|shib.ucmerced.edu:8443|/profile/SAML1/SOAP/AttributeQuery|<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">11:08:34.482 - INFO [org.opensaml.common.binding.security.SAMLProtocolMessageXMLSignatureSecurityPolicyRule:100] - SAML protocol message was not signed, skipping XML signature processing<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">11:08:34.483 - INFO [org.opensaml.ws.security.provider.ClientCertAuthRule:153] - Authentication via client certificate succeeded for context presenter entity ID: https://ermsp.ucop.edu<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">11:08:34.588 - INFO [Shibboleth-Audit:745] - 20150413T180834Z|urn:oasis:names:tc:SAML:1.0:bindings:SOAP-binding|_hexValue|https://ermsp.ucop.edu|urn:mace:shibboleth:2.0:profiles:saml1:query:attribute|urn:mace:incommon:ucmerced.edu|urn:oasis:names:tc:SAML:1.0:bindings:SOAP-binding|_
hexValue |jkamminga||eduPersonPrincipalName,surname,givenName,commonName,UCNetId,transientId,email,displayName,|_ hexValue|_ hexValue,|<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What are some things that would cause the IdP to release attributes to a Service Provider one time but not another?<o:p></o:p></p>
<p class="MsoNormal">I apologize for such a vague question, but where do you think would be a good place to start debugging would be?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m running Shibboleth IdP 2.4.2<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know if you need any more information or if you would like to see more of the log file.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1F4E79">John Kamminga</span></b><b><span style="font-size:14.0pt;color:#1F4E79"><o:p></o:p></span></b></p>
<p class="MsoNormal">Web Application Development<o:p></o:p></p>
<p class="MsoNormal">Information Technology Department<o:p></o:p></p>
<p class="MsoNormal">University of California, Merced<o:p></o:p></p>
<p class="MsoNormal">T: <a href="tel:209.228.2965"><span style="color:blue">209.228.2965</span></a><o:p></o:p></p>
<p class="MsoNormal">E: <a href="mailto:jkamminga@ucmerced.edu"><span style="color:blue">jkamminga@ucmerced.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">W: <a href="http://it.ucmerced.edu/"><span style="color:blue">it.ucmerced.edu</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>