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<span style="font-size:10.5pt;font-family:"Helvetica","sans-serif";color:black">We are experiencing an intermittent issue with accessing federation service from Microsoft IE browser (version 10) with an error message “<b>An error occurred while processing your
request</b>”. We have a workaround by hitting the reload button a few times in IE and the user is able to redirect to the intended page. It looks like that redirection to the destination of the page is lost after the user is authenticated through SSO, We are
seeing this type of errors on Box and Lynda. Fiddler capture logs suggest that the last logged activities is the redirect of shibboleth, a 302 action . The same shibboleth process works fine on IE 11, Chrome and Firefox. We are on shibboleth IdP version 2.4.0
and using openAM from ForgeRock as SSO. There is a F5 load balancer in front of several IdP servers. Shibboleth IdP is deployed on Tomcat server and Apache is used as front end for Shibboleth.<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica","sans-serif";color:black">Any information or help that you could provide are appreciated. Thanks in advance.<o:p></o:p></span></p>
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