<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<meta content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
@font-face
{font-family:Tahoma}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif"}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri","sans-serif";
color:#1F497D}
.MsoChpDefault
{font-family:"Calibri","sans-serif"}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
div.WordSection1
{}
-->
</style>
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div>We have had similar issues with cas and shibboleth. We needed to adjust the connection pooling in the bigip. </div>
<div><br>
</div>
<div>Rhian Resnick</div>
<div>Fau</div>
<div><br>
</div>
<div>
<div style="font-size:9px; color:#575757">Sent via the Samsung GALAXY S®4 Active™, an AT&T 4G LTE smartphone</div>
</div>
<br>
<br>
<div>-------- Original message --------</div>
<div>From: "Esquivel, Vince" </div>
<div>Date:02/17/2015 3:30 PM (GMT-05:00) </div>
<div>To: Shib Users </div>
<div>Subject: RE: sporadic user authenication issues </div>
<div><br>
</div>
<div>
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">The LDAP sources are in an F5 load balancer pool, which we changed our configuration to point at. Is there a setting on the shibboleth config to increase
this setting? Could the load balancer be the issue?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Thanks</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Vince
</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> users-bounces@shibboleth.net [mailto:users-bounces@shibboleth.net]
<b>On Behalf Of </b>IAM David Bantz<br>
<b>Sent:</b> Tuesday, February 17, 2015 1:33 PM<br>
<b>To:</b> Shib Users<br>
<b>Subject:</b> Re: sporadic user authenication issues</span></p>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">On Tue, Feb 17, 2015 at 10:09 AM, Esquivel, Vince <<a href="mailto:Esquivelv@uhd.edu" target="_blank">Esquivelv@uhd.edu</a>> wrote:</p>
<p class="MsoNormal">LDAP: error code 3 - Timelimit Exceeded</p>
</div>
<p class="MsoNormal"><br>
The error in the quoted log messages is explicit:</p>
</div>
<blockquote style="border:none; border-left:solid #CCCCCC 1.0pt; padding:0in 0in 0in 6.0pt; margin-left:4.8pt; margin-right:0in">
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">LDAP: error code 3 - Timelimit Exceeded</span></p>
</blockquote>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">That's AFTER authenticating the user with a bind with the user's submitted credentials,</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">and AFTER the IdP successfully bound to the ldap and searched for user's attributes.</span></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">After a few seconds, the directory aborted the ldap search for user's attributes with the timeout,</p>
</div>
<div>
<p class="MsoNormal">which is completely different from the message in previous post indicating incorrect password for the user.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
</div>
</body>
</html>