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<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D;mso-fareast-language:EN-US">Dear ShibUsers,<o:p></o:p></span></a></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">let me share with you the following opportunity I received from David, for supporting one of his customers ONSITE in Malta which is in charge for a solution which integrates
Office 365 and Shibboleth (based on LDAP running on Windows).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">They’ve already implemented this solution and leveraged the Shibboleth / Office365 federation online training
</span><a href="http://www.youtube.com/watch?v=Igi0sUgeuE0&list=PLzp167WWyvMLpvQeNeurJzbF6yPOeadOS"><span lang="EN-US" style="mso-fareast-language:EN-US">http://www.youtube.com/watch?v=Igi0sUgeuE0&list=PLzp167WWyvMLpvQeNeurJzbF6yPOeadOS</span></a><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">,
so they need additional support as detailed below.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">Feel free to contact David directly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">Mauro</span><span lang="EN-GB" style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> David Camilleri
<br>
<b>Sent:</b> giovedě 21 novembre 2013 11:15<br>
<b>To:</b> Mauro Minella<br>
<b>Subject:</b> Shibboleth and OPEN LDAP<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Hello Mauro,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks for your time this morning.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">I have a customer who is a center who cater for government and government ministry support, including providing support for
the government schools/ hosting etc.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">The customer has a network divided into 2 areas – education and government (Segregate on 2 different Active Directory)
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">The customer uses open LDAP for authentication
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">The primary need is as follows:<o:p></o:p></span></b></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Open LDAP and office 365 scripting (Powershell) + Shibboleth training (beginner /medium and advanced level) – PowerShell scripting we will
handle –we just need the Shibboleth and OPEN LDAP trainer<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">They want to prepared in the case
<i>our</i> office 365 service changes - they want to be ready to modify, (if necessary) their environment
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span lang="EN-GB" style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">In the future - Open LDAP may be removed and AD put in its place – if this happens they also want to be prepared of the consequences here.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">So in a nutshell I need a very good OPEN LDAP/ Shibboleth person I can speak with to organize a number of training sessions
ONSITE in Malta. They want to be prepared in the case of any changes, and service their own customers who may have issues with Office 365 service, and provide the best support experience for them. The training would likely be set out over the course of months
- next year, starting early Feb/March for example. <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">They have a number of programmers who will have to have a “paradigm shift” and start to learn more admin style operations.
Hopefully the trainer will understand and apply this.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">----------<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Right now the customer’s 1st line of support is educational helpdesk (2 people at most 3) - dealing with phone calls. They
would filter incoming calls (office 365 /scripting issues/Fronter/ or something totally different like issues with interactive whiteboard).
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">The current helpdesk (8:30 till 3:00)- Monday to Fri<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> In addition there are another 2 full time (From 11 - 8pm) - their knowledge is entry level (MITA - will be replace with
tech people) - only teachers at this time. There are some 7000 teachers on this setup. Moving to Q4 2014. (Additional 30K users)
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Thanks so much and I look forward to see if you can help me find the right person.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Cheers<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">David Camilleri –
<a href="mailto:davidcam@microsoft.com">davidcam@microsoft.com</a> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Technical Account Manager | Microsoft Services</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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