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<p class="MsoNormal">Good morning everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just joined the list so I could ask this question (we’re pretty new to Shibboleth and mainly getting it setup for usage in the new OpenCCCApply system being put into service here in California).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m following the instructions on this page:<o:p></o:p></p>
<p class="MsoNormal"><a href="https://wiki.shibboleth.net/confluence/display/SHIB2/IdPQuickInstall">https://wiki.shibboleth.net/confluence/display/SHIB2/IdPQuickInstall</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">And have a new Windows Server virtual machine that was created specifically to install the IdP onto.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In the above page it has these steps<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1">Download and install a 32bit Java runtime from <a href="https://www.java.com/en/download/">the Java download site</a>. This should be at least version 6.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Set up the <b>JAVA_HOME</b> environmental variable to point to the jre environment:<br>
set JAVA_HOME=C:\Program Files (x86)\Java\jre6<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Download the installer msi for the <a href="http://shibboleth.net/downloads/identity-provider/latest">latest version of the Identity Provider</a>.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Read <a href="https://wiki.shibboleth.net/confluence/display/SHIB2/IdPQuickIInstallUserInput">this document, which explains the parameters</a> you will be prompted for.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Install the msi file (running as the administrator).<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I performed Steps 1 and 2 (installed the 32-bit Java 7 Update 15 JRE and added the System Home variable…I wasn’t allowed to run the MSI without adding in the System Variable properly).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Then I downloaded the installer, reviewed the parameters I’d be asked for, and ran the MSI.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The installation looks like it’s going great up until about halfway through when I receive the following error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“Error 1721: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After I click OK, it rolls back the install and then gives me a Fatal Error message saying “Installation ended prematurely because of an error”.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I took a look to see if there were any details in the log files about what program exactly was missing that was required but didn’t get any hints from that.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anybody know what the problem might be?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Omar Ramos<o:p></o:p></p>
<p class="MsoNormal">Online Services Architect<o:p></o:p></p>
<p class="MsoNormal">Imperial Valley College<o:p></o:p></p>
<p class="MsoNormal">760-355-6500<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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