Tom,<div><br></div><div> I believe Zendesk now support SAML (<a href="https://support.zendesk.com/entries/514714-introducing-saml-for-zendesk">https://support.zendesk.com/entries/514714-introducing-saml-for-zendesk</a>) but we have been using Zendesk from well before when this option was available. Didn't upgrade as the solution we have continues to work fine for us.</div>
<div><br></div><div>Thanks,</div><div>Terry.<br><br><div class="gmail_quote">On Mon, Jun 11, 2012 at 10:17 PM, Tom Scavo <span dir="ltr"><<a href="mailto:trscavo@gmail.com" target="_blank">trscavo@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On Thu, Jun 7, 2012 at 10:28 PM, Terry Smith <<a href="mailto:t.smith@aaf.edu.au">t.smith@aaf.edu.au</a>> wrote:<br>
><br>
> The AAF uses Zendesk as our Support desk and we have<br>
> it integrated into our federation using their simple "Remote Authentication"<br>
> option. Details of how we did this are available<br>
> at: <a href="http://wiki.aaf.edu.au/tech-info/service-provider/integrating-zendesk" target="_blank">http://wiki.aaf.edu.au/tech-info/service-provider/integrating-zendesk</a><br>
<br>
Thanks Terry. This is very helpful. You saved me a lot of work :-)<br>
<br>
I conclude from this that Zendesk doesn't support SAML Web Browser<br>
SSO. If anyone knows of a Zendesk competitor that *does* support SAML,<br>
I'd be interested in hearing from you (either here or offline).<br>
<br>
Thanks,<br>
Tom<br>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(227,108,10)">Terry Smith</span></b><font style="font-family:verdana,sans-serif" size="1"><font style="font-family:georgia,serif" size="1"> </font><span style="color:rgb(102,102,102)"><font style="font-family:georgia,serif" size="1">| Technical Program Manager | Australian Access Federation Inc</font></span></font><div>
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