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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>We installed Shibboleth on our production server without any problem. I need to install Shibboleth on another test server, and encounter<span style='color:#1F497D'>ed</span> this <span style='color:#1F497D'>&#8220;</span>unable to retrieve LDAP connection<span style='color:#1F497D'>&#8221;</span> error. <o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>What I did:<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Generate idp.war file on test server successfully.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Deploy the idp.war file under Tomcat successfully. Got &#8220;OK&#8221; message while try to access the status page<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Configure the login.conf and attribute-resolver pages with our LDAP server information<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>telnet to our LDAP server/port from test server without any problem <o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Encounter the error message as following. <o:p></o:p></p><p class=MsoListParagraph><o:p>&nbsp;</o:p></p><p class=MsoListParagraph>Is there any steps that I missed? I can telnet to the LDAP server, which means that test server should had no problem connecting to it, still I got the error in the shibboleth log file. <o:p></o:p></p><p class=MsoListParagraph><o:p>&nbsp;</o:p></p><p class=MsoListParagraph><o:p>&nbsp;</o:p></p><p class=MsoListParagraph>09:14:09.179 - ERROR [edu.internet2.middleware.shibboleth.common.config.BaseService:187] - Configuration was not loaded for shibboleth.AttributeResolver service, error creating components.&nbsp; The root cause of this error was: edu.internet2.middleware.shibboleth.common.attribute.resolver.AttributeResolutionException: <span style='color:red'>Unable to retrieve LDAP connection<o:p></o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Holly Wang <o:p></o:p></p><p class=MsoNormal>IT Department of CSUN<o:p></o:p></p><p class=MsoNormal><a href="mailto:holly.wang@csun.edu">holly.wang@csun.edu</a><o:p></o:p></p><p class=MsoNormal>818-677-2031<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>