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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>At my organization we recently went live with a Shibbolized
portal and we are having some severe issues with users being able to logout. We
have the Idp session set to expire after 20 minutes. The portal has a logout
button, but if one does not close the browser window completely, including all
tabs, and any processes open, then when one clicks back on the portal w/in the
20 minute window, they are instantly re-logged in via Shibboleth. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Our helpdesk recently found that when Firefox is set to save
the last session, that users are also not being logged out of Shibboleth even
if the browser window HAS been completely closed. So, if a student logs off of our
portal on Firefox having been using one of our student lounge computers, and
another student comes in behind them within the 20 minute window, then the next
student could be logged in as the previous student. This could result in
extremely serious privacy concerns and according to management - possible
violation of FERPA laws. According to Firefox documentation, this is not a
default setting, but our help desk manager is convinced that this is the
default behavior.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Another person logged in to our portal via her android
phone, and then clicked logoff, but found that she was able to get right back
into her email. She told me that she feels that the IT department has no
credibility if she cannot logout of her email. Tensions are very high, and
people are panicking about Shibboleth. It is seen as a huge security hole with
little benefit.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am having an extremely difficult time helping my
colleagues understand that the purpose of Shibboleth is sign IN not sign OUT,
and that the main purpose of a portal is integration / interoperability. Having
SSO is a huge part of this, and a huge convenience to users who will very
quickly choose not to use resources that prove too cumbersome, annoying, or
difficult – which signing in over and over again certainly is.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve read numerous threads discussing these issues,
and have shared the recommendation that SLO is not recommended, and a virtually
untenable solution. However, this has gone over like a lead balloon. My
management is about to have me remove Shibboleth from our organization all
together. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does anyone else have a similar story, lessons learned, or
possible solutions? Any advice would be very much appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Skylar<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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