SV: Error starting shibboleth 3.0.4 on ubuntu 20.04, says we need libssl.so.1.0.0

[Lukas Fredriksson]

Thanks for your response!

We have libapache2-mod-shib2 installed and when running the commands we get similar results as you did (included at the end). Still won’t start.


Do you think there could be something with our shib config that cause this? We have tried to find anything but haven’t yet.

Thanks,
Lukas




# ldd /usr/sbin/shibd | fgrep ssl
         libssl.so.1.1 => /usr/lib/x86_64-linux-gnu/libssl.so.1.1
(0x00007fcdbac32000)

# dpkg -S /usr/lib/x86_64-linux-gnu/libssl.so.1.1
libssl1.1:amd64: /usr/lib/x86_64-linux-gnu/libssl.so.1.1

# systemctl start shibd.service
Job for shibd.service failed because the control process exited with error
code.
See "systemctl status shibd.service" and "journalctl -xe" for details.

root at v-test:~# journalctl -xe
-- Support: http://www.ubuntu.com/support
--
-- A stop job for unit shibd.service has finished.
--
-- The job identifier is 6471697 and the job result is done.
jun 19 16:31:41 v-test systemd[1]: Starting Shibboleth Service Provider
Daemon...
-- Subject: A start job for unit shibd.service has begun execution
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- A start job for unit shibd.service has begun execution.
--
-- The job identifier is 6471697.
jun 19 16:31:41 v-test shibd[1762384]: /usr/sbin/shibd: error while
loading shared libraries: libssl.so.1.0.0: cannot open shared object file:
No such file or directory
jun 19 16:31:41 v-test systemd[1]: shibd.service: Main process exited,
code=exited, status=127/n/a

# systemctl status shibd
● shibd.service - Shibboleth Service Provider Daemon
      Loaded: loaded (/lib/systemd/system/shibd.service; enabled; vendor
preset: enabled)
     Drop-In: /etc/systemd/system/shibd.service.d
              └─override.conf
      Active: activating (auto-restart) (Result: exit-code) since Mon
2023-06-19 16:32:12 CEST; 19s ago
        Docs: man:shibd(8)
              https://wiki.shibboleth.net/confluence/display/SP3/Home
     Process: 1762398 ExecStart=/usr/sbin/shibd -f -F (code=exited,
status=127)
    Main PID: 1762398 (code=exited, status=127)

jun 19 16:32:12 v-test systemd[1]: shibd.service: Main process exited,
code=exited, status=127/n/a
jun 19 16:32:12 v-test systemd[1]: shibd.service: Failed with result
'exit-code'.
jun 19 16:32:12 v-test shibd[1762398]: /usr/sbin/shibd: error while
loading shared libraries: libssl.so.1.0.0: cannot open shared object file:
No such file or directory
jun 19 16:32:12 v-test systemd[1]: Failed to start Shibboleth Service
Provider Daemon.

________________________________
Från: users <users-bounces at shibboleth.net> för Peter Schober via users <users at shibboleth.net>
Skickat: den 19 juni 2023 11:09:29
Till: users at shibboleth.net
Kopia: Peter Schober
Ämne: Re: Error starting shibboleth 3.0.4 on ubuntu 20.04, says we need libssl.so.1.0.0

* Lukas Fredriksson via users <users at shibboleth.net> [2023-06-19 03:51]:
> When running 'systemctl start shibd.service' we get an
> error. Running 'journalctl -xe' shows the message '/usr/sbin/shibd:
> error while loading shared libraries: libssl.so.1.0.0: cannot open
> shared object file: No such file or directory'. I have tried
> reinstalling shibboleth but the same error occurs.

Then your system is somehow broken. (Maybe check your apt sources for
stale entries.)  On a fresh Ubuntu 20.04 LTS system installing
libapache2-mod-shib2 pulls in all dependencies and shibd
starts correctly:

$ ldd /usr/sbin/shibd | fgrep ssl
        libssl.so.1.1 => /usr/lib/x86_64-linux-gnu/libssl.so.1.1 (0x00007f56a7e30000)

$ dpkg -S /usr/lib/x86_64-linux-gnu/libssl.so.1.1
libssl1.1:amd64: /usr/lib/x86_64-linux-gnu/libssl.so.1.1

$ systemctl status shibd
● shibd.service - Shibboleth Service Provider Daemon
     Loaded: loaded (/lib/systemd/system/shibd.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2023-06-19 09:05:13 UTC; 2min 55s ago
       Docs: man:shibd(8)
             https://wiki.shibboleth.net/confluence/display/SP3/Home
   Main PID: 19286 (shibd)
      Tasks: 5 (limit: 618903)
     Memory: 10.0M
        CPU: 43ms
     CGroup: /system.slice/shibd.service
             └─19286 /usr/sbin/shibd -f -F

Jun 19 09:05:13 ubu20 systemd[1]: Starting Shibboleth Service Provider Daemon...
Jun 19 09:05:13 ubu20 systemd[1]: Started Shibboleth Service Provider Daemon.

-peter
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