StorageService-backed RelayState mechanism did not return a state value.

Dan McLaughlin dmclaughlin at
Mon Nov 19 14:05:13 EST 2018

We see in the apache access logs the user id being logged, then all of
the sudden the user id is logged as a "-" so I'm assuming that means
they are no longer logged in.




On Mon, Nov 19, 2018 at 1:01 PM Cantor, Scott <cantor.2 at> wrote:
> On 11/19/18, 1:57 PM, "users on behalf of Dan McLaughlin" <users-bounces at on behalf of dmclaughlin at> wrote:
> > We recently moved to SP 3.0.2, we tested fine in our test environment,
> > but after moving into production where we have a much larger user base
> > we started seeing the following error in logs.
> Can't be the only thing in the log, whatever's wrong with the database or memcache is certainly there.
> > It also seems as if users are losing their login session because of it.
> That's not sessions, that's on session creation. They'll end up at the home URL. If they're losing sessions then you have more errors specific to session storage, and I would expect that if it's the same service.
> -- Scott
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