Load Balancing Shibboleth

[Cantor, Scott]

On 11/29/17, 10:28 AM, "users on behalf of Peter Schober" <users-bounces at shibboleth.net on behalf of peter.schober at univie.ac.at> wrote:

> Either way I fear this list will be pretty much useless soon.

Well, what I would personally advise is that people focus on answering good questions and not much on coddling consultants who think they're owed a total handholding experience, but people will have to make their own calls on that.

I should have stated more precisely that I probably will continue to monitor for questions that I think are reasonably important and worth answering, but I won't be answering questions I think the documentation answers or that have nothing to do with Shibboleth. And I definitely won't respond to anything that relates to unsupported versions of the software.

But it's going to take time for me to find a balance that makes sense. The plain fact is that people value that support and are paying for it, so for now at least, this change did what it was meant to do to ensure a more stable future.

> (Formal support via tickets for paying consortium members is fine for
> some use cases I guess, not so much for general discussion of features
> and approaches. As it is the software already has [too] many advanded
> features that far too few people know how to use, IMHO.)

Those are the kinds of things I probably will be willing to address at least briefly, and it's also why we created the Slack option for members. Also, I would much rather see How To pages in the wiki that address the more advanced options. And I'll try and use some of the extra time to clean some of those up (e.g. the ECP material that was put there that's completely wrong).

-- Scott