Integration with Zendesk SP

Hwei Chan hwei at nextidea.co.nz
Mon Apr 10 08:16:05 EDT 2017


Hi Peter,

Zendesk is now working with Shibboleth. Seems like I needed to enable 
SAML SSO for both "Admin & Agents" and "End-users". Previously, I had 
enabled it for "Admin & Agents" only.

Thanks for all your help!

Regards,

Hwei


On 09/04/17 10:54, Hwei Chan wrote:
> Hi Peter,
>
> You're absolutely right! I updated the entityID for Zendesk to 
> https://xxxxxx.zendesk.com and voila, I got the IdP login screen!
>
> Thanks so much for your help so far!
>
> Unfortunately, I still get an unauthenticated error back in Zendesk... 
> so I'll need to dig further!
> Maybe some missing mandatory attributes...
>
> Regards,
> Hwei
>



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