IDP troubleshooting

Cantor, Scott cantor.2 at
Thu May 12 10:56:18 EDT 2016

> Our idp/Authn/UserPassword page is not working this morning.  I made a
> change to add the departmentNumber to attribute-filter.xml and attribute-
> resolver.xml on Monday, but system was working fine afterwards.  A cron
> job to yum updates from Red Hat updated several packages on Wednesday
> at 4am, including tomcat.  I was not aware of any issues until today.  Any help
> on how to troubleshoot our issue would be greatly appreciated.

Updating a Java container unattended is tantamount to intentionally breaking your IdP. Even using a packaged container is a horrible idea in practice based on my observations, but you certainly can't silently update it without any oversight.

In any case, you gave no indication of the versions involved or any logs or decsriptions of the error.

-- Scott

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