advocacy tips

[Aaron Howell]

I would like to comment on the capable and robust parts of your question.

Shibboleth has been a great for us - it is so robust that it made me stop blaming Java for issues. I really used to believe Java had to be a bad language that caused problems for whatever it was running - but Shibboleth proved that wrong for me - Shibboleth has been absolutely rock solid for the 6 years we have had it running - and a many fold increase in usage has not really reflected in increased memory or CPU traffic. I think it is an absolute credit to the Shibboleth developers that I now have to correct people when they are complaining about Java.

If paying makes your company feel better about the choice - this is also technically possible: https://shibboleth.net/consortium/support.html

Cheers,
Aaron



On 1 Dec. 2016, at 11:02 am, Charlton Rose <charltonrose at workfront.com<mailto:charltonrose at workfront.com>> wrote:

My company has several multi-tenant SaaS products and is looking for a good, customer-facing SSO solution.  At present, we're expending a lot of energy examining IDaaS providers (OneLogin, Ping, etc.) – some of them quite costly – and I've been trying to generate some interest in Shibboleth.  However, I'm dealing with some "perception" problems that I'd like some help getting through.  The primary perception problem is that because it's free to use, it's not going to be as capable, robust, flexible, or as easy to use as something we can pay for.

Yes, I know, it's a typical problem one runs into when trying to sell open source to a non-technical decision maker.  I'm not asking for those kinds of general arguments, but rather, arguments about IDP/SSO implementation.

I assume a few users on this list had the option to not choose Shibboleth, did so anyway, and are now glad they did.  Can anyone offer some tips on how to present Shibboleth as a more attractive option, or explain to me why they're glad they chose Shibboleth over some of the well-known IDaaS providers?  Contrary testimonials are also welcome, I suppose.
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