docusign failing

Cantor, Scott cantor.2 at
Thu Apr 28 09:58:02 EDT 2016

> We have recently started authenticating docusign from our idp which has
> been working fine.  Our apps people have found though that when they
> review a first document it redirects to our idp and completes authentication,
> but then when they open a different document it redirects to the idp and
> /idp/AuthnEngine throws a 500.
> I've increased logging to quite a bit of debug and I don't see any indication
> what is causing the problem.  No error gets logged.

It isn't really possible to get a 500 with nothing logged, something's logged somewhere. Container if nowhere else.

Based on the description, I would have to guess they aren't in fact completing authentication at all, but opening multiple tabs to the IdP, and you can't do that with 2.x.

-- Scott

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