Sudden error condition this morning

Cantor, Scott cantor.2 at osu.edu
Tue Sep 22 14:07:37 EDT 2015


On 9/22/15, 1:26 PM, "Cantor, Scott" <cantor.2 at osu.edu> wrote:

>On 9/22/15, 1:20 PM, "users on behalf of Jeffrey Crawford" <users-bounces at shibboleth.net on behalf of jeffreyc at ucsc.edu> wrote:
>
>>As things ramp up for the fall quarter, we started getting more traffic on our shibboleth servers. However this morning something broke loose and I'm trying to figure out what it is. These
>> messages started up around 7:35
>
>Well, mostly that says is the IdP was nonresponsive to the point that requests aren't getting handled.

Based on a quick read of SWF code, what I think triggers it is likely users getting tired of waiting and reloading pages, causing requests for a given conversation to back up waiting on the hung request. Just my guess at this point.

I believe the timeout is probably configurable, but 30 seconds is the default and that's already too long for the IdP of course.

-- Scott



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