issue with research.gov ?

[Wessel, Keith]

David,

We had an issue with research.gov last year and emailed them. I don’t have a record any longer of what the error was that we received, but it was for all users authenticating to research.gov through our IDP. They didn’t email us back as I recall, but we discovered a couple months later that it was working.

We tested the new service earlier this month, and it worked fine. I did comment to them about the self-signed certificate that they were using for their web server on the test system, but everything SAML-wise worked without a hitch.

Hopefully, letting them know that the prod system as well as the new test system aren’t working will get their attention faster than it did when we had the problems last year. Good luck.

Keith

From: users [mailto:users-bounces at shibboleth.net] On Behalf Of IAM David Bantz
Sent: Tuesday, August 18, 2015 2:52 PM
To: users at shibboleth.net
Subject: issue with research.gov ?

We set up federated (via InC) access to NSF and research.gov quote a while ago. An email from an NSF contractor 5 Aug requested testing of "new authentication technology" from which I discovered our institution's federated login attmpts now fail with the sole information in the browser "Single Singn On failed"; for all I know this may have been in fail state some time prior to this request and whatever change was made at research.gov.

Are others experiencing any problems with Shibb-InC federated access to research.gov or is it just our IdP?

(I'm asking here because over 2 weeks since providing my logs to them showing outgoing SAML assertion, the only responses I've pried from NSF are "reboot your computer and try again" and "are your credentials registered with InCommon?")

David Bantz
UAlaska