intermittent outages

[Cantor, Scott]

On 7/1/14, 10:20 AM, "Jacob Halsey" <jhalsey at uchicago.edu> wrote:

>We are running into issues where shibboleth will cause our sites to run a
>500 error until we restart the service. When I look in the logs, the only
>warning I see is this:
> 
>2014-07-01 08:59:43 WARN Shibboleth.AttributeExtractor.XML : attribute
>mappings are reloadable; be sure to restart web server when adding new
>attribute IDs

Unless you see that constantly, which would mean the configuration is
reloading constantly, that doesn't have anything to do with it.

> 
>We haven¹t modified our attribute maps file in weeks, and the server has
>been reset several times since the last time we did. We did add a new ID
>at that time.  Restarting the service daily at 2:00 AM seems to have
>helped with the issue, but we still occasionally see it in our production
>environment.
> 
>Does anyone have any ideas we could use to help resolve this issue?

Not with nothing to go on. A 500 error doesn't come from Shibboleth, it
comes from a web server.

-- Scott