Production - Service not available message (intermittent)

Cantor, Scott cantor.2 at
Thu May 30 11:03:29 EDT 2013

On 5/30/13 3:42 AM, "lalithj" <j_lalith at> wrote:

>Eventhough it was waiting in login Screen but it appears things were
>processing in idp, looking at below logs can we assume the botleneck is in
>shib (uApprove) mysql database? because It got stoped in sharedtoken...

I don't see how that connects to uApprove, that looks like a data
connector in your resolver. That's really beyond the scope of the IdP, you
have to look into how your data source behaves.

>Could this be a networking issue? Given that this is production, any way
>can troubshoot further, or any other suspects?

It could be network, database, a driver issue, lots of things. It's not a
Shibboleth issue, however.

-- Scott

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